Complexity is overrated. Why not do things the simple way? With Comtrade’s ITSM solution, you can.
How do you choose the right ITSM solution for your business?
For most companies, researching and comparing different vendor solutions means venturing off into an unfamiliar territory. Before you invest into ITSM, you need to have a clear picture of your business needs and if the new application is compatible with your existing infrastructure, operating system and database.
You also need to define workflows and determine which processes can be automated so you can speed up administrative work and improve efficiency. All of this requires, time, people and expertise that may be too expensive and time-consuming to do on your own.
From consulting and designing to implementation and ongoing maintenance, we deliver turnkey solutions for your IT managed services. Our ITSM consultants are ready to roll up their sleeves and get into the trenches with you to get the job done. Each of our consultants is ITIL® qualified and holds a wealth of real-world experience of working in a strict ITIL® environment.
Our experts have hands on experience building Service Desk organization and designing architecture of an ITSM tool that is used in a real environment with over 11,000 users and over 400 analysts.