TODAY’S BUSINESS IS UNPREDICTABLE. YOUR SUCCESS DOESN'T HAVE TO BE.

With BPM software, you can achieve a greater level of flexibility and upgrade the quality of your services. BPM enables your business to model, implement, optimize, automate and digitalize business processes.

WHAT MAKES BUSINESS PROCESSES IMPORTANT FOR YOUR COMPANY’S RESULTS?

If your business encompasses a large number of processes which are subject to frequent changes, keeping track of them can be a big challenge. How does that reflect on your company’s success? Fragmented and unstructured processes hamper workflow and have a negative effect on user experience and their expectations for quick services. But it doesn’t stop there.

Lack of control over business processes makes it difficult to allocate tasks and has a negative effect on communication between employees. This results in lower productivity, a lack in consistency, workflow downtime, frequent mistakes and a resulting rise in costs. Your company needs to optimize, automate and digitalize its business processes so that it can enhance its services and operate more efficiently.

To achieve this, your company needs a system for managing business processes – Business Process Management (BPM), which brings methodology together with modeling software tools, implementation, execution, monitoring, optimized processes all into one package.

BUSINESS PROCESS TYPES

BPM enhances both horizontal and vertical business processes in various industries:

  • Telecommunications: omni-channel order management processes
  • Banking: onboarding of Know-Your-Customer, credit approval, collection and other processes
  • HR: recruitment processes and on-boarding of new employees
  • Public service: digitalizing of services for citizens
  • Manufacturing/distribution: optimizing procurement, storing, manufacturing and distribution processes

COMTRADE BPM: A SOLUTION FOR TAILORED TO YOUR NEEDS

Through our agile approach and best practice application for enhancing your business, we will implement processes that are:

  • Compliant – with work processes and specific business needs
  • Automated – with seamless integration with existing systems
  • Easy-to-use – with use of status dashboards, SLA alerts and other tools which allow managers to distribute tasks and change deadlines and priorities in accordance with current business requirements
  • Flexible – users can independently change business rules that determine the flow of processes
  • Easy to control – with real-time process monitoring for preventing problems and workflow downtime
  • Digitalized – complete processes, collaboration and documentation can be processed digitally on the platform

BPM BENEFITS

Along with automation, flexibility, better control, more efficient management and digitalization, BPM also offers these benefits for your business:

LOWER OPERATIONAL
COSTS

With a reduction in manual labor and better resource allocation in regards to business requirements, you can lower operational costs, prevent task duplicating and raise your long-term profitability.

QUICKER
PROCESSES

The BPM software institutes rules which define how processes are executed and provides automated integration with other systems, eliminating unstructured methods of communication and shortening realization times.

BETTER USER
EXPERIENCE

Offer your customers quicker and more reliant services by integrating channels and products (omni-channel) and personalized communication. Our BPM software brings with it a unified user interface for easy use on all devices.

LESS RISK. MORE RESULTS.

With Comtrade’s support for BPM implementation, your company will make the best of the benefits of this solution:

GREATER OPERATIONAL
EFFICIENCY AND ROI

  • With Comtrade BPM software you can speed production processes up to 65% and cut down operational costs by up to 80%.

PHASED
IMPLEMENTATION

  • Instead of taking on the demanding task of implementing numerous modules at once, we help you bring in new functionalities in phases, within a tree to five month period. In this way, you lower risks and enable your users to learn to use the solution step-by-step.

INTEGRATION WITH EXISTING
IT SYSTEMS

  • Implementing Comtrade’s BPM solution doesn’t entail replacing existing systems. The solution easily integrates without making problems in communication or creating workflow downtime.

WHY COMTRADE

BPM
EXPERTISE

40+ certificates for BPM and integrational software products

LEADING
METHODOLOGY

IBM Smarter Process Method PoC/PoT approaches Knowledge sharing through project realization

CUTTING EDGE
TECHNOLOGY

IBM Business Process Management Oracle Service Bus MS BizTalk Server