DIGITAL ONBOARDING FOR SUCCESSFUL BANKING

Transform your bank with innovations built for process digitization,
improved customer interaction and regulatory compliance.

The finance industry is undergoing a transformation driven by new digital technologies. New opportunities, customer preferences and unprecedented security threats have caused regulatory bodies to impose stricter compliance requirements on banks. In this climate, traditional Know Your Customer (KYC) processes are far too time-consuming and costly.

Comtrade Know Your Customer (KYC) digitizes and automates KYC processes, equips banks to meet evolving compliance regulations and improves the customer experience, while reducing onboarding costs.

KYC PROCESSES CAN MAKE OR BREAK A BANK

Customers are nearly three times more likely to churn during the first 90 days of opening an account.

An ideal KYC procedure requires minimal interaction between the bank and the client. It should be as simple as downloading an app and completed in minutes – not days. The reality is that most KYC processes are time-consuming, inconstant and error-prone, resulting in unhappy customers.

COMTRADE KYC

Comprehensive Solution

  • Comtrade KYC helps financial institutions streamline onboarding processes without jeopardizing compliance. The solution covers the full client onboarding lifecycle - from identification and KYC questionnaires, AML, PEP and FACTA verifications to risk scoring, approval workflows, account opening and customer provisioning

Operational Efficiency

  • Comtrade KYC can integrate with various in-house banking systems, including DMS, CRM, DOM and others, as well as external systems and public data sources such as business registries. The solution enables financial institutions to reduce the onboarding time from days to less than an hour.

Leading Technology

  • Based on the world-leading IBM Business Automation platform, which is used for design, implementation, delivery and monitoring of complex KYC processes, as well as IBM Integration Bus, which enables automated exchange of data between business applications.

THE BENEFITS OF COMTRADE KYC

SIMPLIFY

  • Empower customers with faster and simplified access to banking services
  • Manage all client interactions with multi-channel banking
  • Go paperless by integrating your KYC processes with an electronic signature solution.

ACCELERATE

  • Eliminate complexity and make KYC processes faster through automation
  • Achieve better time-to-productivity by reducing the number of FTE for KYC procedures
  • Accelerate onboarding from days to minutes

CONTROL

  • Evaluate performance by setting up KPIs for KYC processes
  • Create a set of automated rules and improve KYC process control
  • Store and manage all customer information using your existing CMS/DMS solution

REDUCE RISKS. SECURE SUCCESS

COMTRADE KYC is implemented throught a 4-phase approach:

Phase 1 / Analysis

Fit/gap analysis of KYC processes Customization of KYC process flows

Phase 2 / Design & Development

GUI customization KYC database

Phase 3 / Testing

UAT End-to-end system integration

Phase 4 / Production

Solution deployment Monitoring and process optimization

FIND OUT MORE

Read more about the trends and transformations reshaping the banking industry and how Comtrade KYC empowers banks to face the threats, challenges and opportunities of modern banking.

Find out how Societe Generale Serbia transformed its KYC processes and transitioned from manual Know Your Customer (KYC) processes to a fully automated KYC solution by Comtrade in Success story.

DEMO

SUCCESS STORY WHY COMTRADE

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Years of Experience

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Companies in 16 countries

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Technology Centers

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Software Engeneers

SRĐAN MLAĐENOVIĆ
Business Development Manager
srdjan.mladjenovic@comtrade.com
+381 11 2015 618