MESSAGING SERVICES

Discover how our messaging services, used by business leaders such as Banca Intesa, Raiffeisen Bank Eurobank, AIK Bank and Avon, can help you enhance customer engagement and real-time communication

GET YOUR MESSAGE ACROSS

Choosing the right communication channel to boost customer engagement has become a top priority for businesses across all industries. According to the 2015 study by Salesforce, 46% of marketers are using some kind of mobile marketing – either SMS, push notifications, apps or location-based services.

Mobile remains a popular channel of choice and it doesn’t take much guessing to understand why. By 2020, the number of smartphone users worldwide is expected to reach 6.1 billion. The rapid increase in mobile phone use gives marketers a chance to increase loyalty and expand their client base by interacting with customers through the channel they prefer.

Comtrade messaging services can help you harness the potential of mobile and reach more customers quicker by sending a variety of information with complete automation and maximum security.

Your business

Our SMS gateway

Operators

Your audience

Our high-performance SMS gateway provides a direct link between your business and telecom operators.

SMS

  • A variety of reliable and cost-effective SMS services to meet your business and IT needs:

BULK SMS

  • Reach vast numbers of mobile phone users and execute promotional campaigns in a matter of minutes. Bulk SMS can be used for sending mass text messages in various industries – from media companies to banks, SMBs and enterprises.

ACTIVE SMS

  • Your customers should be able to obtain important information at all times. With Active SMS, you can enable delivery of prompt responses to actions initiated by the client. This solution is ideal for banking activities such as account balance enquiries, deposits to the account and deactivation of a lost or stolen bank card.

SMS SURVEY

  • Asking customers how they feel about your products and services is much more effective than relying on guesses. This simple, yet effective communication platform allows you to gain real-time feedback and better understand your audience.

SMS PAYMENT

  • Empower your business (and your customers) with a new payment method. This reliable service enables quick and hassle-free payments of goods and services via text messages.

SMS TELEVOTING

  • If you are a broadcasting corporation or media organization that runs live contests, elections and other activities that involve voting, a solution that enables users to cast their votes by SMS can be of great use.

SERVICE
BENEFITS

  • Complete overview and control over SMS traffic with an advanced SMS reporting subsystem
  • Business continuity – high level of redundancy enabled through a virtual server infrastructure, back up Internet links and disaster recovery location
  • An advanced monitoring system prevents system errors and service degradation
  • Fast high-volume message processing – 99.5% availability on a yearly level; 20 million SMS messages delivered through our system every month

PUSH SMS

Our Close Buy app enables you to leverage the potential of location-based marketing by targeting clients within a pre-defined geographic area.

The app allows you to send a wide range of customized promotional messages to customers’ mobile devices. Our outdoor messaging system take advantage of GPS technology to deliver timely and relevant offers to users when they are in the vicinity of your business.

The app also offers an indoor version based on beaconing technology with a range of up to 70 m.
This technology is used to target customers with Bluetooth enabled devices inside your premises.

SERVICE
BENEFITS

  • Personalized messages
  • Real-time customer interaction
  • CRM Campaign Management
  • Insights into customers’ purchasing habits through reports and analysis
  • Better customer experience

E-MAIL

Our e-mail service provides a quick and simple way to execute marketing campaigns, monitor their effectiveness and grow your customer base (and your business).

SERVICE
BENEFITS

  • Automated communication – Send automated e-mail messages and campaigns to customers from any location
  • Insights – Use reports to track delivery times, conversion rates, users’ activities, patterns and trends
  • Integration – Connect our e-mail service with the systems you already have
  • Customization – Discover a range of templates for your e-mail content

MESSAGING APPS

We help you implement the Viber service messages system to reach vast numbers of users with direct and personalized messages.

SERVICE
BENEFITS

  • 99.5% system availability
  • Simple API integration
  • 24/7 user support
  • Free implementation and maintenance
  • No hidden charges – you pay only for delivered messages

WHY VIBER

A widely used communication channel (over 800 million global users)

Intuitive and user-friendly interface

Ability to send targeted messages

Competitive pricing


SIMPLE INTEGRATION

REST API
and SOAP

  • We ensure quick access and seamless service by providing integration via SOAP web services and REST API.

INTEGRATION

  • We can integrate our SMS services with any existing system in your organization (e-mail, CRM, ERP, BPM…)

COMTRADE
PORTAL

  • Log in to our easy-to-use web portal and explore different messaging options to reach vast numbers of potential clients.

WHY COMTRADE

Reputation

Comtrade SI is a premium content provider in the region

Experience

15+ years of experience of providing SMS services

Performance

A high-performance SMS gateway guarantees maximum availability and stability

Trust

More than 80% of the banks in Serbia use our SMS services

VLADIMIR JOVANOVIĆ
Executive Sales Director
vladimir.jovanovic@comtrade.com
+381 11 20 96 779
LJILJANA BOJANOVIĆ
Sales representative
ljiljana.bojanovic@comtrade.com
+381 11 2015 667
  • Raiffeisen Bank
  • Eurobank EFG
  • Findomestic Bank
  • Vojvodina bank (member of NBG Group)
  • AIK Bank
  • ProCredit bank
  • Societe generale bank
  • Piraeus bank
  • NIS
  • Delta Generali
  • Sport Vision
  • E-Smart Systems
  • Elektrovojvodina
  • FIAT Chrysler Automobiles (FCA)
  • Delta Sport
  • Avon
  • Euronet Services
  • Verat Net
  • Online Consulting
  • and more